Just pure incompetence Just pure incompetence! I've had to take my glasses and contacts back 3 times because the prescription their computer doctor gave was wrong. It's still wrong on try number 4. I'm going to attempt to return them and just get my money back. Either way it's a hassle because my insurance isn't going to pay anything for an eye exam for another year. DO NOT USE THIS COMPANY!

Terrible. Shop elsewhere. I’ve had 5 pairs of glasses re-lensed by Stanton over the last 3 years, and until recently they were all good. But they’ve recently changed labs and hired all new store staff, and the result is terrible. The last set of lenses had to be redone 3 times, and finally they gave up and refunded my purchase. The new lab is unreliable - the store staff admit the lab staff is all new and inexperienced. The store staff is completely incompetent, making repeated observable errors. It is as if Stanton has abandoned any staff training and is hiring anyone willing to work. They’ve lost my business, and I recommend shopping for glasses elsewhere.

A week before we came they said it was… A week before we came they said it was one price and then when we came they charged twice as much without letting me know. They don’t tell me what I need or require before the appointment. Usually also you can get a reference note the same day but I have to wait two days to. If all of this was required then they should have said it before the appointment, but they didn’t. I don’t recommend, waste time and money.

Never Stanton … Got a pair of glasses from Stanton optical on 1-8-2024 and they are worn out all ready they give you a 30 day warranty and I got the best progressive lenses shot in 3 months

Bad experience with Stanton Dr. Should I be truthful and say that it was one of the worst exams I have ever had, or should I water it down. I'll water it down. At 7350 Madison (2024 year): The Stanton frames/lenses side is good, unfortunately the exam side is not good. The general shared staff of both sides are friendly and do their jobs good. I went in to get a small change to my prescription. The Dr dude he talked randomly about bent trees for about 20 minutes ''before'' then briefly examining my eyes. Then he said NO change. Dude was very unprofessional. He barely tried testing any adjustments to my old prescription before saying NO change again. (To simplify the poor experience I had with them, which has happened repeatedly at different visits. The Dr, he refused to be helpful). Also the lenses in the exam machine were dirty/foggy as always; its the same with the telepresence machine, foggy. I'm done with "California Physicians Eyecare Group". (The current eye exam company within many Stanton Optical locations in Sacramento.) Some of their exam doctors are ok, but many of them do not listen to the customer/patient about eyesight needs. I had to pay almost $100 dollars for that visit, To end up getting nothing changed in my prescription. Another sign the country is going down the drain.