A week before we came they said it was… A week before we came they said it was one price and then when we came they charged twice as much without letting me know. They don’t tell me what I need or require before the appointment. Usually also you can get a reference note the same day but I have to wait two days to. If all of this was required then they should have said it before the appointment, but they didn’t. I don’t recommend, waste time and money.

Excellent Customer Service ! Had the best customer service here. The store is under new management and the manager Bre was so very nice, knowledgeable and professional in helping me and my spouse getting our glasses and getting them fitted for us !! Definitely will be going there again next year ! Thank you Bre and your staff ! Gastonia NC

Great customer service Our schertz TX location has a wonderful manager Jessica Morgan she is very knowledgeable and professional..I had some issues that were resolved immediately..the customer service I received there was exceptional.. get that each branch location may not be the same but I have nothing but praise for this one.

I went to Stanton om Madison Ave I went to Stanton om Madison Ave in Fair Oaks with my own frame just to get a plain sunglass lens, no prescription. After filling out the paperwork and paying for this I was told the glasses would be ready in 2 weeks but they always come early. I started checking on the status about the 14th of March, getting a recorded message saying they would be ready on the 20th. That makes it 3 weeks, definitely not early. Today I once again called and I was transferred to a live person in some foreign coumtry. He put me on hold to check on my glasses because there was no info on the computer. When he came back he said they would be ready on the 25th. I asked why and he said that is what he was told and was there anything else he could do for me. I will never use Stanton Optical again. The customer service is very poor.

2 glassed for $79 OR 1 pair for $210, I got the later 2 glassed for $79, oh how I wish wish wish this were true. Just got an amazing deal for one pair, only $210.00 at Stanton Optical there is an explanation for everything, this year the glasses were only a replacement off a prescription that was taken exactly 2 years ago. No work or exam took place this time around, just a replacement pair off the 2 year old exam and ONLY $210, love it. Two years ago, the single pair of glasses going off the similar deal which was one pair for $59, same day. However, two years ago I paid $165 for one pair delivered 2 weeks later. Please choose wisely on where you get your glasses from.