Poor communication, never did get my account up and running. My current host had been experiencing issues, and I needed a new host fast. I decided to take a chance on SetraHost. After a helpful chat, I signed up and opened a migration ticket. At first everything seemed to be going fine, but then they said they were about to begin and it would be done shortly. But two days, later, despite my inquiries, they still hadn't finished or replied to my ticket. I opened a billing ticket to cancel and billing replied right away and refunded me per their guarantee. I never did hear from tech support (migration) again and closed my account. Maybe it's a fluke, I don't know, but I am looking for good communication and reliability and didn't find that here.

Highly recommend!!! I've had my website for 20 years. I was looking for a new, cost effective, reliable host after being with GoDaddy for a decade. GoDaddy was nickel and diming for EVERYTHING. I found Setra and couldn't be happier! They offer MORE than GoDaddy and for a fraction of the price! Plus, they did all my site migration for free!! Highly recommend!

Started off very well From my perspective, SetraHost are a new player in the hosting market which probably explains their determination to establish a great reputation. Since moving to them, they have been professional, knowledgeable and responsive. It's fair to say they have exceeded my expectations. I would definitely recommend them to anyone in need of website hosting. This paragraph written in July 2020. Update- December 28th 2020. All servers down and no response from customer service or via Twitter. Problem now resolved but I took one star off.

Beyond happy with Setrahost! Beyond happy with Setrahost! This is probably going to sound like a paid review but it isn't. I used to use Hostgator and after having my website go down for 4 hours I posted on Twitter asking for help switching to a different host. Setrahost reached out to me within 15 minutes and offered help without even pitching me on their service. They simply answered my question and told me how to change hosts. After looking into them more I reached out to them on Twitter again and switched to them. Since then I have been nothing but happy! My site responds faster than it ever did, it has yet to go down for even a minute, and I pay 1/10 of what I did with Hostgator. Would definitely recommend to anyone. 5/5 stars well earned

Fast, Reliable and Easy! Our operation called for a fast and reliable host that's easy and affordable. SetraHost has exceeded our expectations. We had a less than perfect experience with Host Monster, and happy to now be using SetraHost!