Super fast and very responsive Super fast and very responsive. We ran into issues with our apartment and when we reached out to support pets for help, they responded right away and kept us updated until they resolved the issue, which was fast as well!

Doesn't work if your landlord has their own forms As someone who is always busy I don't have a lot of free time. It was nice that the site was easy and the results were quick. However, my landlord wanted to send their own form to the doctors office. That is where my problem is, all my current doctors have told me to just do it online. Since this is an online agency my landlord will not recognize my dogs ESA letter. I'm now currently trying to get a refund since the letter was denied. They offered me PSD training for my dog, but I know it will be the same issue of my landlord wanting to send their own paperwork and me not being able to get it signed.

Awesome Experience Nice experience, my landlord accepted the certification, everything was perfect , only I could like to know if can I change the size of the collar , she is 5 lbs. so I chose size XS but was a little bit too small, the rest everything was awesome 👏 Thanks 🙏

Life saver It was quick and easy and I love the fact that they continue to offer support and classes for our Esa animals. Their website answers all types of questions and they follow up with emails to make sure you received what you paid for.

I really appreciate how quickly you… I really appreciate how quickly you responded to my message. Your response time is impressive, and it shows that you value my time and input. Thank you for being so prompt and attentive.