Unfortunately privacy and financial issues Update: They asked me to update my review based on their effort. They replied a day later after my bank gave me their direct number and I left a vm on a number not listed on their website. They indicated it was my error for not seeing they bill monthly despite marketing a weekly rate, but none the less they did refund me. They are still insisting that I remove the part about an email for my acct going to a non-connected email address because they say it is impossible. They'd like that person's email, so I sent them the email address without the domain. I didn't not ask that person for the copy of the email as you can imagine a user of such a service wouldn't either nor would the other person, most likely also a user, wouldn't appreciate the breech. So they want to do right, they just will bill you monthly upfront and they still don't know how an email went to an email I didn't provide. I assume there is a data corruption issue and I hope they figure it out. The review was in an effort to compare services out there and this one came up as good but we didn't get the chance to review it and will leave it out rather than say more. I can say here that they are responsive through email, refunded the amount, but I did use a number to ultimately get a call back. Original Review: Unfortunately if you go to this website, they start to reach out. They ask you and invite you to check it out, one week at a time. You agree to confirm your identity and sign up a week at a time with a grace period as always. WIthin a minute they don't email you but you get a charge from your bank for $200. To top it off, they will email a family member and let them know you signed up, most likely from their marketing database that is linked to you, but not because you gave them the email. As an article writer about online programs, this is one I didn't expect to be scammy. It looked legit. I assume the reviews are also paid for.

I found this program extremely helpful I found this program extremely helpful. It helped me get to the source of my picking and a better understanding of this issue. I have had good success with the program overall.

My actual behavior is significantly… My actual behavior is significantly curtailed. I trusted and worked well with therapist and program. I appreciated the different therapeutic approaches and skillfulness of the program. Hard work but worth it!

My daughter signed up thinking it was… My daughter signed up thinking it was weekly payment, which she can afford. Four weeks payment was deducted direct from her bank account, not weekly as site implies. There goes all her living expenses funds for the week. Can’t trust a site that starts out with dishonesty and money grabbing. Also site doesn’t specify that payment is in US dollars which is problematic. Financially flawed and opportunistic app

Very helpful program but hard to get in contact with anyone for assistance This program is great!! I've found it very helpful and have walked around in public for the past 2 weeks without any makeup on my face (to cover any picking marks) which I never thought I would be able to do! I didn't even complete the full 8 sessions because I'm still pulling myself together in other areas and I was moving through the program really slow so the cost was adding up. The only downside was that I tried to get a bill statement to try to submit part of it to my insurance/my HRA and that has been a headache!! They do not seem to have an official billing statement so neither my insurance or HRA wants to accept the bill statement (which I had to request because you can't get it from your account) as it just looks like a PayPal receipt. It has been a challenge getting someone to respond much less respond in a timely manner. I couldn't get the app to work and after emailing back and forth with someone from the program just gave up on that aspect of the program and just focused on the sessions. Other than the communication issues, which felt like pulling teeth/made me want to repeatedly hit my head into a wall, I really, really like the program and found it very helpful! I would still recommend them but also hope they organize their customer assistance a bit better and provide a customer assistance phone number.