Fraudulent billing I have been treating with a psychiatrist on Talkiatry for about 4 months. Out of the blue my most recent bill was $100 more. Discovered they added an additional charge for “ individual counseling”. The appt was 15 min. There was absolutely no counseling, no discussion of family, work or life stressors, no coping skill discussion, no sleep hygiene tips. I have been a licensed therapist for the last 30 years and understand what this add on charge means and there was nothing additional provided at this session. I reached out to the company to challenge the charge and was met with resistance. Sadly, I ended my relationship with the company due to the fraudulent billing practices. Be warned, this will likely occur if you continue with this provider and the fight to fix it will be fruitless.

Shay Hammond must be rich bc what I… Shay Hammond (the provider of the sole positive review for this corporation) must be rich bc what I paid for an out of pocket SINGLE appt then tho I was told my insurance was accepted for $500. The care was ok but their predatory billing practices are deeply unethical and disturbing. One year later and I’m threatening small claims to make the harassment stop….not worth it.

SEEK HELP ELSEWHERE Nilesh Tannu is a very rude, sarcastic and demeaning individual. I will not acknowledge him as a doctor as he did not present himself as one. He laughed at me, mocked me and belittled my previous adhd assessments calling my therapist "biased" because she only used one method to determine a diagnosis. I will go out of my way to let it be known that what Talkiatry said would take place did not, and any time spent with Mr. Tannu or with this company is a waste of time and resources.

Can’t get anyone to schedule an appointment I was given an appointment but then they cancelled without rescheduling me. Then they rescheduled me with someone else after I called but cancelled the appointment again due to Dr. not licensed in my area although they had my address on file. I sent an email trying to see who I can talk to but no response .

billing issues and poor cust service Loved my therapist but then my insurance quit covering talkiatry. I'm guessing too many complaints. Why 1 star? Customer service, billing, and communication issues. When my insurance changed I tired to confirm if they still took BCBS. Every time I talk to someone it's a different story. I've sent my insurance cards 3 times now. Then I get another email asking for my card again. Billing issue: when I first started using them last year it took them mos to get my ins straightened out and they kept trying to bill me an outrageous amount. Biggest issue, it is impossible to speak to anyone at this company that knows anything. OHHH and, my provider was out of state so I had ongoing issues with walgreens refusing to fill my script from an out of state provider. Huge issue!