John
GBFraudulent billing. $633 for 1 session. Read fine print This company just charged me $633 dollars for a 1st session with a psychiatrist. In what world is this normal? They noted "additional supportive therapy" charges that accounted for some 50% of the bill. I was not aware of any of these charges as the person just asked normal intake questions. And by the way, the service and psychiatrist were average at best.
Kari C
GBShay Hammond must be rich bc what I… Shay Hammond (the provider of the sole positive review for this corporation) must be rich bc what I paid for an out of pocket SINGLE appt then tho I was told my insurance was accepted for $500. The care was ok but their predatory billing practices are deeply unethical and disturbing. One year later and I’m threatening small claims to make the harassment stop….not worth it.
Angie
GBCan’t get anyone to schedule an appointment I was given an appointment but then they cancelled without rescheduling me. Then they rescheduled me with someone else after I called but cancelled the appointment again due to Dr. not licensed in my area although they had my address on file. I sent an email trying to see who I can talk to but no response .
Eric
GBIgnore (most) of the bad reviews- Talkietry is great Take these bad reviews with a grain of salt. the people who write reviews typically are the people who have bad experiences; you hear almost nothing about the good ones. I never had a billing issue, never got hassled, I had a very simple conversation up front about my health insurance plan to be sure it was covered. It's always been correct... I had 3 bad doctors before using Talkietry. Right away, I did research, found a doctor with good reviews, and now it's been a great experience. He happens to be on Talkietry. The app works, never had the video break, he's always on time, scheduling is a breeze. The patient portal is simple, sending messages - easy. My doctor replies right away, he sends scripts promptly and more importantly CORRECTLY. I had like one issue and he fixed it in like 4 hours. Advice: do your research on the DOCTOR, not the platform. The platform works just fine, pretty good actually. Before you go to your appointment, make sure your insurance company covers it. That's it.
Wadilly
GBTalkiatry: Scam? Sham? Both? Talkiatry is a scam, a sham or both. The enterprise expects the world of would-be clients but delivers nothing itself. Relies on a BOT that churns out messages with the rat-a-tat frequency of a machine gun: Fill out forms A, B, C. Upload them. Upload I.D. forms and proof of insurance. Get ready for appt. Carve out 75 minutes for it. If you fail to show, pay $100 fee. Then, 3 hours before long-awaited appt: “Your Talkiatry visit has been successfully canceled.” What the heck? Someone is impersonating me!? Have they stolen my identity? No, it’s BOT’s interpretation of events. Therapist wasn’t available? Talkiatry’s virtual link went AWOL? Wait! BOT spews out a new message: Reschedule. OK. But what’s this? No appts available for another month. No personal message from anyone. No “we apologize.” No offer to pay me for the inconvenience of their no-show. Just that passive-voice sentence in which no one takes responsibility, even implying (with “successfully”) that I initiated the cancellation. Not until afterwards when I seek out reviews do I land at Trustpilot’s site. A gobsmacking 89 percent of 171 reviewers have given Talkiatry 1 star. My bad; I failed in due diligence. At least I didn’t get sucked into Talkiatry’s billing system that has other commentators roiling. At least some reviews mention other tele-therapy services that appear to be above board...