Li Zheng
GBNyah was spectacular and extremely… Nyah was spectacular and extremely professional. She was so helpful but it was all about the price. She gave it her best!!
KTom
GBNot Worth the savings. Support local shops and pay for the convenience. I have ordered from LensDirect several times. I like that their prices are so affordable but I have had issues. On one order they put the wrong prescription in my glasses and most recently it appears that the lenses they used are not the best quality. It's as if there are tiny micro-dust particles throughout. I compared the lenses to an exact same pair I have and I can see the difference. Also, the Customer service phone number doesn't work and the chat either via text or on-line is useless. No one ever comes back on-line.
Harold L Crow
GBI was concerned that I have not heard… I was concerned that I have not heard from LensDirect after shipping in my glasses for new lenses. However, I was lucky to have Nyah answer the phone as she has worked diligently to resolve the matter. I give her top score in every format. Thank you.
Emmeline Orellana
GBHelpful Nyah made my process very easy. She was helpful getting my documents verified to receive my order.
Eleanor Marshall
GBKarielle followed up to help me get a… Karielle followed up to help me get a discount which helped me have a great experience