Stephanie Campion
GBSuper easy to follow website Super easy to follow website. I had to call them a couple of times because I had messed up. Everyone I spoke to (like Keisha) (which in of itself was amazing! And it was not a foreign call center! More amazing!!!) was super helpful, and accommodating and didn’t make me feel stupid for not being able to follow directions (smh!) I have used LensDirect in the past and will continue to use them in the future.
Emmeline Orellana
GBHelpful Nyah made my process very easy. She was helpful getting my documents verified to receive my order.
Juan
GBAbove and beyond The whole experience with this company was excellent since the beginning. I needed to correct my pupillary distance and KEISHA took care of that in the most efficient way. I was expecting my old frame back the way I sent them (packed in a box with bubble wrap) and received them carefully packed in a case with a pouch to protect them even after using them at home. Also, it's worth mentioning that I got all that for way less money than going to an optic nearby. LensDirect is EXCELLENT!
Wyatt Holt Brown
GBTOP-NOTCH Top-notch experience for ordering contact lenses online and their customer support has been snappy and professional everytime I've needed them. Had a small issue this morning and Karielle took care of everything without missing a beat. Would highly recommend!
HrvyMlk
GBThumbs up! Keisha was very polite and responsive - truly helpful. Answered my question about my order quickly. Thumbs up to Keisha! (P.S. my first order for sunglass lens replacement went great.)