Andrew
GBHuge help! Tracy and her manager Chris were such a huge help today! My service dog is already task trained. When I started the registration process it was just to use dog academy to have proof that someone else reviewed her public access training. However, dog academy couldn’t accept our transportation training because she’s trained to lie in the floorboard of a vehicle (I can’t drive so it’s public transport only) and wasn’t able to accept a smaller place like a coffee shop as the restaurant portion. Due to my inability to drive I couldn’t take a Lyft/Uber to a restaurant, do the recordings, and go home after that’s almost $100. Chris and Tracy helped me get a refund since I couldn’t complete the program and issued my proof of training anyways since I got most of the way through. Super thankful for them!
Nikaiya Rodriguez
GBAsh was amazing! Ash was such a doll and helped me understand everything. She was also very personable and engaging. I’m so glad she called me back and helped me get everything started so I can do the training for my dog to be Service Dog Certified! All other organizations cost 8k and more for service dog training so I’m very excited that as a disabled veteran there was a cost effective way for me to get what my dog and I needed because I truly need my dog with me whenever I go. So thank you Ash for your amazing support and help for Willow yesterday I appreciate you!
Jacob Ward
GBHannah M Hannah M was amazing and very helpful. She made the process easy and seamless. She was patient with me and very thorough with all of my information. This made it easy to talk to her. I could tell she cares about my pets and that made me feel that she cared about me as well.
Aly Rutherford
GBAngel was an angel! Angel was just that - an angel! She helped answer questions I had and clarified a mistake of wrong information I was given by another agent, Paul. She helped me get on the right path with the letters and information I needed to move forward with an ESA letter. Thank you, Angel!
Katherine Wilder
GBEverything went quite smoothly Everything went quite smoothly, I would have liked to receive a tracking number so that I could know when my order would arrive in the 7-10 shipping time.