Sherri Disano
GBSpeaking with customer service put my… Speaking with customer service put my mind at ease as to the steps and videos I would receive in how to train my pup to be a service dog. She was very friendly and knowledgeable.
Sarah-Azriella Epstein-LaDue
GBSarah C Customer Support Sarah C made my phone call experience clear in a time of cloudy weather. She was very patient and helpful in explaining and walking me through each step of the process. I am grateful for her assistance, five star employee!
Ray
GBSpoke to a person by the name of Sara C… Spoke to a person by the name of Sara C - and let me tell you her service skills is top notch, she takes her time to explain all necessary information that you need and also I am impressed with her way of handling and willing to stay on task with you. Thank you very much I personally would like to congratulate for her wonderful customer service skills.
Jacob Ward
GBHannah M Hannah M was amazing and very helpful. She made the process easy and seamless. She was patient with me and very thorough with all of my information. This made it easy to talk to her. I could tell she cares about my pets and that made me feel that she cared about me as well.
Andrew
GBHuge help! Tracy and her manager Chris were such a huge help today! My service dog is already task trained. When I started the registration process it was just to use dog academy to have proof that someone else reviewed her public access training. However, dog academy couldn’t accept our transportation training because she’s trained to lie in the floorboard of a vehicle (I can’t drive so it’s public transport only) and wasn’t able to accept a smaller place like a coffee shop as the restaurant portion. Due to my inability to drive I couldn’t take a Lyft/Uber to a restaurant, do the recordings, and go home after that’s almost $100. Chris and Tracy helped me get a refund since I couldn’t complete the program and issued my proof of training anyways since I got most of the way through. Super thankful for them!