Diabetic Tri-laminate Insoles I ordered the Tri-laminate Diabetic insoles because they appeared to be much thinner than the ones prescribed for me by my doctor several years ago. They were, in fact, much thinner. That's the good news. The not-so-good news is that they were so wide, I couldn't get them into my shoes. They are trimmable, but, they also appeared to be so hard that I feared there would be no give to them at all. Rather than try to trim them to fit and then find out they were much too hard, I chose to return them. I give Powerstep high marks, however, for customer service. The young lady I spoke with was quite friendly and informative.

Powerstep has great customer service! Glad that I could order the insoles that I needed at a fair price from the manufacturer eliminating a waste of time trip to the doctors office, a wait in the office, and the trip back - two hours worth of time. Shipping was quick. Representative Catherine Barclay was helpful and a pleasure to deal with. Wish I'd had talked to her years ago.

They were recommended by my Podiatrist… They were recommended by my Podiatrist because of my foot pain. I bought them and I didn’t really have much of a difference.

I have loved other pairs of inserts I… I have loved other pairs of inserts I have gotten previously. This time I went with the higher arch type, unfortunately the heel cup is also bigger. This pushes my foot forward so much that my toes rub on the front of my shoe. I don't wear these much. So, just get the regular kind, not the max ones.

Just right for arch support These are my favorite inserts, as they are high enough and rigid enough to support my high arches. I like the way they are thin and of even thickness, rather than the arched portion being “filled in” underneath. This saves the arch of the sole, so it isn’t smashed down over time. I really wish running shoe soles were designed this way, so the arch was rigid and left a gap between the ground and arch of the foot, rather than creating a flat-bottom shoe. I’d love to see a shoe that replicated this insert.