What a waste of time and money What a waste of time and money! I started the process in the beginning of February, and after taking blood tests three times, it took all the way until April to even get approved to buy any of their products. And then when I looked at the transaction sheet for my billing, they billed me 3/06, 3/31, and twice on 4/08 and I haven't even ordered any product. Don't waste your time, visit a real doctor and get it done right.

Had a few questions reading my Hone… Had a few questions regarding my Hone Shippment and Membership. Called and left a message. Hone Rep was quick to call me back and answered all of my questions and concerns. Shipped out supplies the next couple of days and got them quick. I also had a question regarding my membership. The Rep. Was quick getting back to me with a answer and really pleased with that as well. Hone Staff is great and ilI really appreciate Everything they do. Thanks Jamey

Unacceptable Experience with Home Health I am writing to express my extreme dissatisfaction with the service I have received from Hone Health. My experience, which began in February 2024, has been nothing short of a nightmare. Despite undergoing four blood tests and numerous attempts to communicate with your support team, I have been met with incompetence and disregard for my concerns. Your insistence on repeated testing without providing clear explanations or acknowledging my questions is unacceptable. The lack of specificity regarding the biomarkers in question only adds to my frustration. Furthermore, the absence of a customer service support number demonstrates a lack of transparency and accountability on your part. I followed your instructions to go to LabCor for testing, with the assurance that Home Health would cover the cost. However, after receiving the results, I was informed by your support team that I needed to be tested again. This contradictory and disorganized approach is unacceptable and reflects poorly on your company. I demand an immediate refund for the services I have paid for but have not received. Failure to do so will leave me with no choice but to escalate this matter further. I expect a prompt and satisfactory resolution to this issue. April 26, 2024: I am responding to the nameless "kvetrano@honehealth." comment. All you have to do is read the help tickets I have opened and responded to. You will find that your support team failed to respond to my questions. You need to look at your organization and make some changes to better serve your customers instead of being on the defensive with your comments. It is sad.

Member for over a year now Member for over a year now, very prompt and clear customer service response. Follow up is very good and resolutions always occurred. Very happy with Hone

Hone Health has been great Hone Health has been great. Anytime I have questions or concerns the customer service team is quick on answering and always helpful.