The whole experience was wonderful The whole experience was wonderful! Contacted the company by phone after looking thru the online catalog in order to buy a backbrace. The sales person was incredibly nice, respectful, and extremely helpful. I would definitely suggest that people contact this company, buy their exceptional products, and inquire and enlist their helpful staff.

I used my PROPEL ROM OTS ATC last… I used my PROPEL ROM OTS ATC last weekend skiing in Montana. It kept my knee stable in some crusty snow. I will have my ACL repaired next month and will use this brace during recovery PT and when it feels stable enough to start cut sports.

The brace was exactly what I ordered… The brace was exactly what I ordered and expected. No delay in shipping and delivered according to the shipper. I would order from Brace it Better again without hesitation.

Anybody can make a mistake. I ordered a neck brace because I wanted for my wife and they sent an arm sling, but when I called to report they had sent the wrong item they were very attentive to my needs. I was upset because I wanted my wife to wear the neck brace to hold her head up at church and this was Thursday. They apologized and sent the brace overnight. I received it Friday morning and she wore it to church Sunday

My order came pretty quick My order came pretty quick. The brace wasn't the right fit. Wearing it actually caused me to be in more pain. Apparently the return policy includes a 15% restocking fee and I also had to pay to have them shipped back. Which I don't think is fair cause how was I supposed to know that it wasn't going to fit me. My order was just under $100. I lost just about $30 and I still don't have the brace that I need.