Terrible customer service I used to enjoy going to the classes; however, recently the way I've been treated has really put me off. I was accosted by a disrespectful employee at their Burnaby location, and the headquarters said they won't do anything because each location is privately owned. I definitely won't be going back!

Terrible customer service Class experience and staff is great, but the customer service is horrible. As long as you don’t have questions about anything or need to cancel you’re good. They gave me the run around for two billing cycles when I tried to cancel. It was insane. I eventually had to cancel the card.

ILKB and I mean it! I have loved my experience at ILKB. I started with the 6-week challenge last summer and quickly realized I'd found my people. From the fantastic instructors to the welcoming members, this community is committed to leaving it all on the mat. If you're looking for a full-body workout like never before, ILKB is the place to be. The instructors and even some veteran members will demonstrate the moves to newbies. These folks are coaches who care about you, your goals, and your growth. Start with the 6-week challenge; I promise you won't regret it!

I signed up having been told that I… I signed up having been told that I would get a diet plan, 3 sessions of kick boxing a week, and accountability texts throughout the program. I did get my sessions, and they were fun. But the diet plan was so simple I could have come up with it myself, and my main issue was there was zero accountability. Not only did I never get a text from my trainer (until the last two weeks when I got a new trainer for an unexplained reason), but it took forever and many tries to get a response back from her. Classes were fun and people were nice at all. But it is nowhere near worth $700 (also there’s nothing for free even after your first 6 weeks). Waisted a ton of money on this.

Awesome place to workout! ILKB-Walnut Creek has been an amazing atmosphere! I have tried many different "group" settings in gyms and have never felt more supported than I do at ILKB! Everyone is so helpful and really care about your success! I'm a big question person and all of the coaches are very patient and answer all of the questions that I have!