great site, easy to navigate The pictures & descriptions of the products are excellent. Love that as a professional we have pro pricing & a great amount of industry options. The only thing I was not pleased with was the shipping price. It goes by the amount spent on products - however, my products were small in size & I know that they could not cost almost $19 to ship. I understand that there are certain considerations built into those prices, however, that is still steep. Overall, I was very pleased with the variety of products, brands, & educational material available at this site. I was also happy with the ease of use of the site.

Very concerned that shipping costs are… Very concerned that shipping costs are not known at the time of purchase.

I have been doing pre-op physical… I have been doing pre-op physical therapy & the practice I go to uses your products. In between appointments I am doing the exercises at home using a belt which actually isn't as efficient & is more difficult. I ordered your Stretch Out Strap a few days ago & it arrived in today's mail. I am so excited. Great product. Great service. Thanks OPTP. I have to go do my exercises now.

Painful unused sleep roll not returnable I called to complain about a sleep roll that was painful and I was treated with disrespect by the person answering the phone. I have bought quite a bit from the company, but they wouldn't let me return the sleep roll. I had not used it, and it is hard as a rock. I don't know how anyone could sleep on it. This purchase will end my relationshipto with this company. Buyer, beware. If you don't like, you are stuck.

Helpful staff I called in to get a recommendation for a product to alleviate the symptoms of my plantar fasciitis. The woman on the phone was very helpful and the product she recommended was one of their cheapest options (half balls) and it works great for me. Will definitely purchase from OPTP again!