Gloria
GBSoft rollers The short videos that explained the difference between the different types of rollers were very helpful. A good idea to offer a book that demonstrates exercises for users new to rollers. I ordered the book along with the soft roller.
Holli Hitchins Harvey
GBgreat site, easy to navigate The pictures & descriptions of the products are excellent. Love that as a professional we have pro pricing & a great amount of industry options. The only thing I was not pleased with was the shipping price. It goes by the amount spent on products - however, my products were small in size & I know that they could not cost almost $19 to ship. I understand that there are certain considerations built into those prices, however, that is still steep. Overall, I was very pleased with the variety of products, brands, & educational material available at this site. I was also happy with the ease of use of the site.
Peemer
GBGreat Product Line! So far, I love your site and product line. My opinion might change if you wind up charging me more for shipping than people who live in the contiguous United States. I live in HI, but we have zip codes, and it doesnʻt cost any more to ship to us that other states. Iʻm currently waiting to see what youʻre going to charge me for a $31 order of three, very light weight items. Even your standard shipping seemed a bit exorbitant to me, but I would be willing to pay it, as long as itʻs not more than shipping to anywhere else in the US. Thank you for providing such a great line of products. I hope you will be fair and reasonable when it comes to shipping. Aloha from Maui, Pamela
Richard Boukas
GBExcessive shipping costs My only objection is the exorbidant shipping costs for the two lightweight items I ordered totalling $36. The shipping was $15 and your policy of determining shipping costs on the total price of the order will discourage many people from ordering items that happen to be less expensive. It ultimately raises the price point of the item itself to be non-competitive with other vendors. And on top of it all, the shipping is just regular UPS ground, rather than a more expedited two or three day. Not a great value.
Cheri
GBAltered review (to the positive) of OPTP No notice of shipping from USPS, so I had written a poor review through Trustpilot..I did get a response within 5 minutes with a phone number to call...which I did, and the issue was resolved promptly by OPTP representative. Therefore I altered my review of OPTP. Thank You OPTP for your prompt attention once I called.