Blew up when plugged in, company response was disappointing I had wanted a light therapy lamp for a long time and my husband did his research and bought this for me for my birthday. I was thrilled. I read the instructions and notes the safety features on the plug. Verilux shipped to the UK from USA so we purchased a worldwide to UK converter. The minute I plugged it into the outlet the product flashed and popped shorting out. There was a horrible smell and that was that. I immediately emailed the company. After about 2 days I got a response asking for the model number. They responded that the warranty was void because it wasnt suitable for 220v outlets in the UK? And that was it. Product broken, money gone. How is the average joe meant to know what voltage the outlets in their house are? Surely if they are prepared to ship worldwide they should be a bit more specific about which of their products can be actually used worldwide? Such a disappointment.

I ordered floor lamp on a Friday… I ordered floor lamp on a Friday evening on December 14th. Gave me estimated arrival date on the 24th. I was concerned that it would not arrive in time for Christmas gift. The ordered shipped on 17th and I received regular emails update shipment during the week. I received the floor lamp today and wrapped it and it is under tree for opening on Christmas morning. Verilux makes quality product and I would purchase product from them again. J Scott

Great All Around Experience! Great company, product, and service. My order arrived on time and the packaging/instructions made the set-up easy and quick. I can definetly tell the benefits of using the Happy Light. It really helps on those cloudy mornings and days. My focus has also noticeably improved as well. I could not be more happy with my customer experience and product! I can't wait to see what Verilux offers in the future!

placed an order for 23 watt lamps placed an order for 23 watt lamps. never received the order. Had returned an order for the wrong size and placed a new order 2 weeks ago which I have not received. Will you please check to determine whether the order will ber sent.

Outstanding customer service and great product. Outstanding customer service. Ordered lamp on 19 Dec and it arrived on 22 Dec using their free shipping promotion. I was surprised and delighted by this. My Dad already has one of these lamps so we we were prepared for the quality of the product and the visual enhancement aspects of the light. These lamps have improved the quality of life for both my parents. They both love to read! Thank you.