Quite satisfied with Air Purifier and Dehumidifier I purchased an air purifier and dehumidifier and both are functioning well. The dehumidifier arrived with a broken wheel but Alen Corp sent me a new wheel within days after reporting it. The Air Purifier is quite noisy on the highest two settings but we sleep with it right next to our bed on the lowest setting, and hardly notice any noise at all.

Best purchase in a very long time! The air purifiers I purchased from Alen are amazing. I can finally breathe again at night. No more making funny noises with my throat or hearing my husband snore. I never would have believed the air purifiers would have made such a big difference in the quality of the air we breathe. We purchased a large unit Breathe Right for the family room and run it every time we open the woodstove to add wood and occasionally during the day. The small tower unit, we run while we sleep. I would recommend these purifiers to anyone who would like to breathe clean, fresh air.

DEFECTIVE 2x Purchased the I-75 last year and upon arrival, when plugging it in, it was defective. I returned it and cancelled the subscription for the filter. I just received a filter for that device I no longer own. Had to call customer service to get a Return label. Never received it via email so called again. This took 30 mins on the phone .. ABSURD! Thought I'd give them another chance... I took advantage of the BOGO deal and purchased 2 devices... One of them is DEFECTIVE AGAIN! So whatever you purchase full price or discounted, I'm 100% getting a defective item. Who does quality control here? This device has no remote control, and the app sucks. Customer service agents are a hit or miss. I'll pass

I have been dealing with this company for over two years and have been extremely satisfied with products and service I purchased two purifiers from Alen and have really noticed the difference in the air quality in our home. The automatic order system is fantastic and always arrives on time. When I had a question about changing out the UV light they were extremely helpful and called me back right away. I always recommend this product to friends and family that come into our home and comment how clean and fresh the air is.

ordercatcher The machine is to loud.I can not tell if it is helping.I trust it is.