Robert
GBordercatcher The machine is to loud.I can not tell if it is helping.I trust it is.
Linda L
GBI haven’t even plugged the product in… I haven’t even plugged the product in yet, but I had to review the company right away. So far, this experience has been phenomenal! I haven’t had customer service like this in quite some time! I received multiple emails keeping me updated on the progress. It even arrived sooner than I expected. I appreciate their dedication to an excellent customer experience.
Ronald
GBTwo BreatheSmart units are definetly removing a lot of the dust from our house. I have two BreatheSmart units that seem to be working very well. We have an unusually high volume of dust in our house. The source is probably our coal burner. We have used a coal burner for 25 years without this problem. So we can't be sure of the dust source. I will say the BreatheSmart units have helped a lot, but they have not removed 100% of the dust. We get a noticeable amount of dust every two or three days on the furniture. Before the BreatheSmart units were installed we could notice a lot of new dust on the furniture everyday. My next move is to shut down the coal burner to see what happens. One of the units is noticeably noisier than the other when they are both running at the same speed. It seems like there is some internal vibration with the noisy unit.
Normand
GBTop notch product and service Our Alen Air Purifier suddenly stopped working after an electrical power surge. We called the company and a tech had us try several things to start it again. Nothing helped. He asked how long we had had it and we thought 5 years. He looked us up in their system and discovered it was 8 years old. After checking our information he told up to expect a replacement, after Independence Day. Amazingly it arrived today, less than a week from calling. Please understand this was still covered under the warranty, that the technician was extremely helpful and concerned and we have always been delighted with the unit's preformance. I highly recommend this company and their product.
Sharon
GBBest purchase in a very long time! The air purifiers I purchased from Alen are amazing. I can finally breathe again at night. No more making funny noises with my throat or hearing my husband snore. I never would have believed the air purifiers would have made such a big difference in the quality of the air we breathe. We purchased a large unit Breathe Right for the family room and run it every time we open the woodstove to add wood and occasionally during the day. The small tower unit, we run while we sleep. I would recommend these purifiers to anyone who would like to breathe clean, fresh air.