Very bad customer service Very bad customer service. It was not like this before, no one really answers, I am your regular customer, it is not right to wait so long.

Most of the time they are incredibly… Most of the time they are incredibly responsive. My only frustration is that they still have not converted their program to US terms and that can be very frustrating. Example: meatball recipe - heat oven to 200 degrees, well that is Celsius and not Fahrenheit! However, it took me a while to figure that out!!! 100g of meat - well that converts to .22 lbs. US - we need that folks.

Written wrong address on package on my… Written wrong address on package on my package lost at the first , asked for replacement and they sent short order and ask again my third package on the way , and we couldn’t start our diet, very poor packaging and order checking. Never shop again from America, I will order in future from Australia branch. Sadly. 👎👎

The taste of this product is awful. I have another review on here that I can’t remove for some reason. It was about customer service. While the customer service was phenomenal and they fixed the situation, unfortunately the TASTE of the drops is something I just can’t do. So I have officially wasted my money since I can’t get past the bad taste in my mouth. I’ve thrown the drops away. Thank you to Emma who for a new bottle to me quickly after FedEx lost my original package but, the taste is not for me. I can’t do it. I’ve seen no other reviews about taste which I’m very much surprised about. The taste is a combination of menthol throat spray, flowers and robitussin. I am highly allergic to flowers so perhaps my sensitivity towards that affected the taste. Either way I can’t use this product so 1 star for me. EDIT: the issue isn’t training my body to stop eating sweets. You’re under the impression that I like sweets when I don’t at all. I actually eat very healthy. I have an overactive hormone in my body that makes me think I’m hungry when I know I shouldn’t be and I wanted to just use this as an appetite suppressant instead of being on other type of drugs that have bad side effects. So no- customer support wouldn’t have helped me whatsoever and I did waste my money.

Weightless 123 Weightless 123, no order received, tracking number not working , phone lines constantly engaged , no one replying to emails . Extremely poor customer service.