ANDY FASISKA
GBPlease read NuEar's response below Please read NuEar's response below. Such a poor response, but thank you for finally admitting that NuEar's hearing aids have a problem. You asked me to wipe the batteries often? They stop working within minutes! The batteries degrade at +50% humidity? ARE YOU KIDDING ME? I specifically asked about this prior to buying. You asked me to keep consulting my Hearing Professional and to call your call center? Why, I have....they tell me me that they have never heard of the problem. I paid $7,000 for a product that I cant use all of the time. Again, sad response. Reply from NuEar 17 hours ago Hi Andy, I'm sorry to hear about the experience you have had with the hearing aid's performance when the battery is exposed to perspiration. The Zinc Air battery needs external oxygen to power its chemical reaction. The battery also responds to the relative humidity of the environment. Performance can degrade at 45C or 113F or more when humidity is greater than 50% for batteries dispensed in the US. The hearing aid needs to let the battery breath to give the battery the chemical reaction. Our Engineers recommend that you wipe the battery and the hearing device frequently when the temperature and humidity are high. We continue to work on the design of the hearing aids to improve the hydrophobic qualities of the hearing aid. Please continue to consult with your Hearing Health Professional, and if you would like to speak with one of our Service Team Members to discuss other strategies for success, please call the following toll-free number, 800-721-3573. Sincerely, NuEar
Ted Cuffe
GBI bought the in the canal hearing… I bought the in the canal hearing aids,have had them for 3 years,paid $7000 for them and have a lot of problems. Both aids have quit and have to send them back to get fixed. The sound quality has gotten poorer as they get older. I would not recommend this hearing aids.
M Brewster
GBNuEar has the best customer service NuEar has the best customer service. They go the extra mile when it comes to hearing aid delivery and repair. We have been working with NuEar for 13 years and our customers are very satisfied.
Evan
GBIf I were to design a hearing aid my… If I were to design a hearing aid my most important features would be sound quality, successful communication in the presence of noise, and connectivity to all Bluetooth devices. Everything doesn’t make a difference. Rechargeable is nice but not a deal breaker. Healthables arent too important to put patients
Pamela Hamann
GBI’ve had these hearing aids for 2 years… I’ve had these hearing aids for 2 years and very unsatisfied. I still have a difficult time hearing people and understanding what is said on tv. I would not recommend