Please read NuEar's response below Please read NuEar's response below. Such a poor response, but thank you for finally admitting that NuEar's hearing aids have a problem. You asked me to wipe the batteries often? They stop working within minutes! The batteries degrade at +50% humidity? ARE YOU KIDDING ME? I specifically asked about this prior to buying. You asked me to keep consulting my Hearing Professional and to call your call center? Why, I have....they tell me me that they have never heard of the problem. I paid $7,000 for a product that I cant use all of the time. Again, sad response. Reply from NuEar 17 hours ago Hi Andy, I'm sorry to hear about the experience you have had with the hearing aid's performance when the battery is exposed to perspiration. The Zinc Air battery needs external oxygen to power its chemical reaction. The battery also responds to the relative humidity of the environment. Performance can degrade at 45C or 113F or more when humidity is greater than 50% for batteries dispensed in the US. The hearing aid needs to let the battery breath to give the battery the chemical reaction. Our Engineers recommend that you wipe the battery and the hearing device frequently when the temperature and humidity are high. We continue to work on the design of the hearing aids to improve the hydrophobic qualities of the hearing aid. Please continue to consult with your Hearing Health Professional, and if you would like to speak with one of our Service Team Members to discuss other strategies for success, please call the following toll-free number, 800-721-3573. Sincerely, NuEar

Staff at NuEar… I have visited the NuEar office with my husband several times. I have no problem with the product, but want to commend the staff at the Marion, Illinois, especially April Campbell. She is the kindest, most patient person while being professional. The day we were there, she was accepting calls for three offices, due to vacations and lack of staff. She managed everything with patience, and kindness. She deserves a raise!

We have been working with NuEar since… We have been working with NuEar since the beginning. They are amazing. Everyone there works as a team and is always willing to help you out no matter what the situation is. The team at NuEar truly cares about it's partners and their family. I could not imagine being a part of any other network. NuEar stands way above the rest.

Avoid Nuear..Expensive and so so hearing quality I was lied to by my Audiologist when they said my Nuear would work with apple bluetooth and it did not work, but there were models that had it. For $6.500 I was sold a lie and I complained and no one did anything about it. I assumed they took my problem to Nuear. As far as hearing goes, I still need sub titles on TV and ask people to repeat. It is not very good in crowds but music is good, as I am a musician. Bottom line I won't buy Nuear again nor go back the same audiologist

I like the automation and control… I like the automation and control through the app. The sound quality is pretty good when sent directly to the hearing aid from a bluetooth device such as my phone. Still not happy with the sound as heard from the ambient air to the hearing aid such as normal conversations. The volume is fine to high, but the clarity of speach is where I struggle.