The description was inadequate The description was inadequate. Not what I thought it would be like.

Our order was not complete and we are… Our order was not complete and we are still waiting on 4 slings to go with the Arjo lifter. We ordered everything at the same time, and our check has cleared...but still missing slings. Also, your website states specifically "free shipping" which I had to haggle with the customer service agent about, causing an unpleasant experience at the start. You need to be very clear about the shipping of such an expensive item. I am glad this was resolved and we did not have to pay this "extra" shipping charge. Your UPS shipping of the slings does not say what item(s) are delayed. There is no information and as a company YOU need to be on top of where the items are that a customer has paid for and if delayed what item it is and WHEN it will be delivered.

Glad I found this website! Had never heard of this website. Came up as a retailer on a search from the manufacturer's website. Glad I found it. Item I was looking for, I knew was needed, and got discount by the chance of the timing of my purchase, plus an additional 10% for 'buying today'. Totally convenient and absolutely painless transaction. Saved it in my favorites. Highly recommended!

I am not happy as i have been charged… I am not happy as i have been charged for my order and it keeps getting delayed through no fault of my own. I should not have been charged on my credit card until the order has shipped. I have received 3 order updates with the shipping date getting further and further out.

This was the product I needed BUT This was the product I needed, but it took 2 weeks to receive. You’d think that a medical supply company would have more than just the slowest shipping time one could purchase.