DO NOT BUY FROM THEM!!!! DO NOT BUY FROM THEM!!!!! I trusted them when they told me my sons chair would fit so we purchased a brand-new Chevy Traverse our first ever handicap vehicle. When we got his powerchair and realized that it didn't fit the first thing I did was contact Superior Van and Mobility thinking that they would make it right with us. WRONG!!! They never once backed up the fact that they said it would fit. Instead, they said it was a used car now and that I would be losing money on the buy back! It was not our fault, but we are the ones losing money because we trusted them. NEVER buy from them unless you have it in writing that the wheelchair will fit. These cars are already expensive and then to lose our hard-earned money because a company doesn't care about their customers or handicap families. Apparently, all they care about is getting a sale and making money off people. Shame on them! If I could give a rating lower, then this I would!

The van itself is great ! The van itself is great !! I have rented 5 times to transport my mother to appointments & have had great experiences each time, until the last. The admin person was not friendly at all & offered no alternative to returning the van. The customer service was poor, in all.

A good experience Once we finally found OUR van, things went fairly smoothly. Grace, our agent at Superior Van, took good care of us, making sure we were satisfied and knew all about the workings of the van before we took it out. Friendly, helpful, caring, that's how I'd define the folks at Superior, especially Grace.

New Van Outstanding Customer Service. I would rank them higher but they can't improve on perfection!!!!

A head rest and dvd are missing A head rest and dvd are missing. I would to have the console back!