BEWARE....HORRIBLE customer service BEWARE....HORRIBLE customer service. Every basic level, front line telephone rep is as rude as can be. When I asked to be transferred to a supervisor I was told that everybody answering the phone is considered a supervisor. That's laughable. It's almost as if they get rewarded to be A-holes. I called corporate level 2 and got the same bad attitude. I will take 100% of my business to Bodybuilding.com The Vitamin Shoppe has earned a big fat grade F.

Very good company I trust shopping at this site. I've made several purchases of products, and everything has been packaged well and has arrived in great condition. I've never had to contact customer service about any issues so far.

shipped expired and near expiry vitamins My husband ordered several hundred $ of supplements in November 2022. We noticed in December that some of them seemed to b disintegrating in the bottle. When we checked the expiry, several were expired in 12/2022 and several others were very close to expiry. Do not buy from this store. When I wrote to them to return the items, they said they were over 90 day ( they were not) and they could not accept a return.

Great Product Line and Top Unique Selection Vitamin Shoppe for me has one of the best overall brand selection/flavors/specialty items that other supplement shops simply do NOT. I'm confused by the reviews of people taking out their poor protein powder experiences on the shop that sells them. They are not the manufacturer. I've not dealt with their customer service line, but all of the workers and cashier's I've dealt with have made my visits a wonderful experience. I am very happy with my experiences with Vitamin Shoppe in Sandy, Utah!

What a cluster F!! Set up auto delivery for a supplement but had to cancel it because there is no human that can help you with any problems. You get directed to a completely garbage website that signs you out once a second. I'm not exaggerating! Pathetic that a multi million dollar company cares nothing for customer service. Spent 30 mins with three different people that had no clue how to help me.