Amanda J
GBNegative Stars Well since the last issue of being given the runaround as to when they no longer accept UnitedHealthcare as an insurance provider (you do, you’re just too lazy to check my updated information), they’ve now been giving me the runaround on transferring my prescription out. It’s been a week and we’re somehow back to square one asking my online home delivery service to call them. We’ve already been through this guys. Please do not reply with a generic copy paste response asking if I’m still having an issue to call. FIX THIS.
Gretchen Faye
GBThis service is a life saver! This service is a life saver! I save time and money and it is incredibly convenient. Favor makes birth control amazingly accessible for those who may have difficulty finding in-person care or affording it. I personally have probably saved over $200 in copays that I would have paid at in-person OBY/GYNS at this point. Special shout out to NP Kiandra for being SO kind and attentive and for making this experience so hassle free! Thank you, Favor!!
Ri
GBA scam and a Joke!!! Nothing but problems with this company. First I never got my consultation but the $20 came out immediately. I pushed back my refill date to see how the bc affected me before I get another pack, woke up the next day to an order being prepared to ship out 3 days later W T F!!?? I canceled my subscription so that they wouldn’t charge my card for anything else. Sent them 3 messages over the days as well as an email with no response. Upon my delivery I got a message from them saying it was delivered (I was home at the time), opened my door…nothing. Took my key to the mail boxes…nothing. At this point I’m 3 phone calls, about 7 messages and two emails deep into this company without a single response and I’ve been charge for both a consultation and a pack of pills. I go to my dashboard and what do I see my subscription, THAT I CANCELLED, back on my account with an order being prepared again plus another order for acne treatment. BE F****NG FR. Who tf is starting these orders? I had to stay on hold for over an hour just to get my card removed because for whatever reason the don’t actually delete accounts and whoever I spoke couldn’t even do a refund and other than that one call the miraculously got answered I still don’t a response!!!! I had to go through my card just to attempt to get my money back. DO NOT BUY ANYTHING FROM THIS TERRIBLE COMPANY!!!
edward masterson
GBLeaving us stranded Subscribed for the full year of birth control and then it never shipped and they made me fill out another form and then disappeared.
aliyah c
GBcustomer service 1000/10 ! they are always responsive, nice, and have warm attitudes when handling things over the phone ! always helpful as well