Leaving us stranded Subscribed for the full year of birth control and then it never shipped and they made me fill out another form and then disappeared.

Their scheduling calendar is not… Their scheduling calendar is not accurate for when they can actually conduct a virtual appointment. They cancelled two of my appointments without warning or notice and when I called customer service, they point blank said I should just use a different service to get my birth control. The only one star is because they were quick to give me a refund.

terrible terrible service terrible terrible service. i had been using this service for several years but this recent time i've had to deal with them has been excruciating. i will no longer be using them. they're text messages seem to no longer be monitored by real people, they're either automated messages sent with no consideration to my actual concerns or requests and not responsive at all. it took them a week to just charge my card for the consultation fee when i had confirmed my pharmacy info and card info more than 3 TIMES. they charged my card on may 11th and it's currently may 16th and I HAVEN'T HEARD ANYTHING FROM THEM. i called and they said they've been experiencing high volume and processing time would be an additional 10-15 days on top of the several weeks that it took to even get to them charging my card. WHAT?! medications are timely. and 2.5 weeks is way too long for most people to wait. at least have some sort of disclaimer on your site so people are aware how long the wait is and they can make other plans accordingly. this is just dishonest and misleading. TERRIBLE EXPERIENCE AND I WILL BE FINDING A NEW SERVICE. I DON'T RECOMMEND THIS SERVICE TO ANYONE SEEING HOW THEY'VE HANDLED MY CONCERNS THIS TIME

Negative Stars Well since the last issue of being given the runaround as to when they no longer accept UnitedHealthcare as an insurance provider (you do, you’re just too lazy to check my updated information), they’ve now been giving me the runaround on transferring my prescription out. It’s been a week and we’re somehow back to square one asking my online home delivery service to call them. We’ve already been through this guys. Please do not reply with a generic copy paste response asking if I’m still having an issue to call. FIX THIS.

TRY IT OUT!! It’s worth it!! The pill club is something else! So easy to use and get things started:) and if you have any issues, you can use the helpline to talk with the wonderful helpers! They answer questions thoroughly and make sure you’re getting the things you need! Pill club is super affordable and trustworthy in my opinion:) 5 STARS for this company for sure⭐️⭐️⭐️⭐️⭐️