Robert Norman
GBWhat happened to the cacao powder? What happened to the cacao powder? This site used to be awesome with far more products. Had the best cacao powder for years. It’s been “out of stock” for over a year. I check periodically hoping it’s magically returned. Now I see the website has been “upgraded”. Maybe it’s just me but search bar anyone? Oh and maca in an amount other than 10lbs for I think at least $250. I’ll pass.
Lila Clooney
GBUnacceptable delivery and shipping … Unacceptable delivery and shipping times and charges. They charge almost US$15 for Ground Including Insurance 2 packs of coffee each costing $20. As of today, 8 days after placing my order, they have not even dispatched it. Horrendous customer service. They are available from 7 to 10 and 3 to 6 pm to chat. Not even a President of a country or corporation has those ours. Horrendous. As soon as I can get the same or similar product I will disassociate with this company.
Stephanie
GBExcellent, high quality products, however, shipping costs are too high and lack affordable options. I love the products at Longevity and would order more often if shipping costs were not so high. Shipping costs are MUCH higher on average than other similar sites I order from. They also mostly use FedEx, who, in this area is not a good carrier. We've had a lot of problems with them. So if I do order enough ($250) to get free shipping, I do not get to choose who the carrier is unless I call Support. Who wants to do that??? I order a lot over the Internet and would rather do it online. I would like the options of selecting lower cost shipping using UPS or USPS. That is my only complaint about Longevity. Others I've referred to Longevity have made the same comment and simply will not order due to the high cost of shipping.
Justin
GBGreat but could use a little tweaking. I love the products and price for super quality products that I know I can trust. The only thing that is really disappointing every time I buy from you is the shipping time. I place an order and its several days until it actually leaves your business. Many times I have payed quite a bit extra for 3 days shipping and maybe even 2 but it just makes no difference. It will not stop me from ordering at least some products, but there are several times I have went another route because I knew shipping would be faster with others.
Tina
CAwish it was better for Canadians I love the product but do have to comparative shop and by what I can in local stores. The shipping and cost conversion is very expensive...even with the student discount I get through taking David's course.