Kara
GBI paid my consultation fee for an appt… I paid my consultation fee for an appt and then the person I had an appt with went into labor on the morning of my appointment. They offered another doctor who said he wasn’t comfortable giving injections and I should wait for the girl to come back from leave. It’s been 6 months and the girl resigned and I can’t get my fee back nor could I get my injections in time for my daughters wedding. Extremely disappointed in this facility.
Darlene B
GBCOMPETENT FRIENDLY PROFESSIONAL This is the most competent, efficient and friendly doctor office that we have ever encountered. The staff is fantastic, courtesy, friendly and extremely professional. Never a wait to see the dermatologist. We wish all doctor offices were this well run. Kudos to Michelle,Gina, Patty, Fawn, et al. We appreciate everything you do.
Sarah Scozzafava
GBLack of transparency I've wasted too much time with my complaint directly with the office, and later with Better Business Bureau filling a formal complaint, so I will not be very detailed. The lack of response from managment concerning a billing issue I had was below poor. I was provided a service where the cost was not transpoarten or even informed during or after time of service. I do not recommend this company.
Terri Wilson
GBHorrible customer service. Port Orange FL office… I went to their Port Orange FL office many times in the past with good service but now it’s unbelievably horrible. It took 42 minutes to schedule an appointment. Keep getting transferred to different people that either can’t or won’t schedule the appointment. They don’t speak English well enough to understand anything. Earliest appoint at 2 different locations is 3 months out. I get 3-4 phone calls per day and when I answer it goes to a recording that never ends or gets you to a live person. Also getting 2 texts every day and they all have different numbers to call. Don’t waste your time here.
Stefanie Perez
GBInquiry About Consultation All I Did Was Ask How Much A Consultation Would Be, The Woman On The Phone Was Soooo Condescending That I Just Hung Up.