I paid my consultation fee for an appt… I paid my consultation fee for an appt and then the person I had an appt with went into labor on the morning of my appointment. They offered another doctor who said he wasn’t comfortable giving injections and I should wait for the girl to come back from leave. It’s been 6 months and the girl resigned and I can’t get my fee back nor could I get my injections in time for my daughters wedding. Extremely disappointed in this facility.

AWFUL EXPERIENCE THAT WILL NOT END DO NOT give this office your email/phone number. you will never be able to unsubscribe to texts setting you up for fictional dr. appointments from staten island to long island. I have repeatedly requested to be removed from their text blasts and my requests have been unheeded. Such a scam operation, my next stop is to file a complaint with Better Business Bureau.

I have called 3x to book an appointment… I have called 3x to book an appointment with Advanced Dermotology who I've been going to for over 10 years. I really couldn't get a person who I could understand. After 3 calls I gave up. Im sad to have to go somewhere else because their receptionists are low caliber and difficult to hear and understand. So sad. BTW...if you're going to have online booking, make sure it works!!

Horrible customer service. Port Orange FL office… I went to their Port Orange FL office many times in the past with good service but now it’s unbelievably horrible. It took 42 minutes to schedule an appointment. Keep getting transferred to different people that either can’t or won’t schedule the appointment. They don’t speak English well enough to understand anything. Earliest appoint at 2 different locations is 3 months out. I get 3-4 phone calls per day and when I answer it goes to a recording that never ends or gets you to a live person. Also getting 2 texts every day and they all have different numbers to call. Don’t waste your time here.

I won’t go back. I have been three times and they have been unable to properly address an issue I am having. Very very expensive that you have to keep paying for because they can’t properly address the issue. Going to a new dermatologist. Oh and prior to that they misdiagnosed a brown recluse spider bite causing sepsis that caused me to land in the ER two days after the misdiagnoses. Follow up has been horrible and takes too long.