staff great Staff was excellent. Courteous, friendly, helpful. Doctor was an asshat.

Thank You! I've been coming to WLIAZ for the last two years and i couldn't be happier. Everything has been easy peasy. Mike and Dr. Orris have been very reachable and make me feel like I am not just a number. Also, the staff have been so professional and kind. Thank you!

Almost perfect, but not quite. I was looking for a bariatric surgeon to help me with my weight-loss journey. I went to WLIA because I felt it was the best choice for me. My doctor, Dr. John DeBarros, has been great; but the reason I gave four stars and not five is because I was never informed of all of my options. I underwent the lap-band, but had to have it removed after 11 months due to complications from it. I became aware of all of my options the day of my surgery when I had the lap-band inserted. Not the right time to find out! Anyway, now I know the other options available to me and I'm trying to decide if I want to go further. The staff, nurses and all the doctors have been very good to me; but if anyone is considering weight-loss surgery, do all your research and ask questions, questions, questions. I know it's partly my fault for not having all the information, but I believe it's their job to help me with some of it, too, especially since that's what they do!

I would choose another weight loss program Appointment wait times in the office are the longest I have ever experienced with any healthcare provider ( well over an hour ) this is every appointment. Have not been able to get the information I need for my insurance company to process and pay my surgical bills. Have made several calls and sent emails requesting the needed information to get my claims paid without success, situation has been going on now for 4+ months. The information I did receive was for a bill that was already paid. The billing department is not responsive to my insurance companies request. There are several providers in Phoenix area that get good results, I would choose a different weight loss program.

The Office staff and Drs are very helpful The Weight Loss Institute of AZ has had staff available to answer my questions and help me understand the details of the lap band procedure. The location in Glendale is convenient and the office staff always try to assist as needed. The procedure went well and weight loss has begun.