Shelley Navratil
GBI have been a customer of Puritans… I have been a customer of Puritans Pride for over 30 years. The last few years, they are continually out stock. It steadily gets worse. I feel so disappointed when they advertise sales but are out of what I want to by. I've switched over to Swanson.
Paton, Stephanie
GBI placed an order with them February unsatisfied customer… I placed an order with them February 12, 2024 which was over $300 and I still have not received my order after placing 3 to 4 phone calls to them. They had many excuses but I still have not received my order. I placed three smaller orders After that and received them. I just want my money back.
edward matthews
GBTime to Move on Like so many others, I've been forced to say "goodbye" to a company I've bought from for years and years. Any time I've tried to order, more items are out-of-stock than available. If this were the case with other companies, I might understand. But competitors are ok. And fortunately, I had the good sense not to get involved with their rewards program. Goodbye, old friend.
Connie Ball
GBSAD situation SAD situation. My parents used Puritan and I have too for YEARS. Spoke with Customer service; she had limited use of English. No help. 50% of the 20 vitamins I order were OOS. NO BACKorders!!! Who does that and keeps customers????
BIBI
GBTerrible customer service experience Bought some senior multivitamins but forgot to ask first if they were gluten and wheat free as l am coeliac. Contacted the company, and the guy didn't know!weird as when you are part of a company selling products that you are not aware of their content or have a booklet with information!!! Secondly, he says that he would enquire, but no news, so send a third mail, and 4 weeks later still no answer as obviously they can't bother!!!and by the way his name was Philip. Appalling customer services And not sure that l will buy again from them!