Isabel Cedeno
GBDelivery status Very disappointed on how long delivery is taking. I ordered 2 products on July 17th, it is now the 28th. I sent a message to customer service via email, had no response. Reason for people ordering cbd is pain,first time giving this co a try and most likely last time. I.C.
Karen Mellinger
GBScam company, be warned Whether or not this product is real, I have no opinion. The company is horrid. I should have known to stop the transaction when I couldn't see what I would be billed before I made the purchase. The price all over their website is $39.95. Yet when I received the email with my receipt, I was charged $120 for 2 bottles. I was expecting something like $60 because I was getting the 2nd bottle for half price. I called immediately to try to cancel my order but was told it had already gone through (but they did try to 'offer' me a reduced price, still higher than that on their website) and I would have to wait and receive the product, email them for an RMA, and pay to send it back. They charged my card immediately. It took more than a month for the product to arrive. It took them nearly 2 weeks to issue an RMA after my sending them several emails. I could not reach them by phone anymore. When I selected 'speak to a representative' the line went dead. Now it's been nearly a month since I returned the product and they have not acknowledged the return, which took place according to USPS tracking. Of course there has been no refund either. Do not be tricked into buying from this company.
Rose Dare
GBBUYER, BEWARE! If there was a 0 stars rating, it would be more accurate. In the initial transaction, I was charged more than I expected. I was willing to write that off, with the hope that the gummies would do everything promised. Or, if it would do half… Or, some… It did nothing! Today, I got a message from my credit card company that I was charged another $199.88! I called the company and told them I had NOT authorized a renewal order, I was certain. The agent told me if I had gone on their website, I would have known this was automatic. I told agent that nobody advised me I must do that or have this surprise! I told them I would not have ordered more as I saw no benefit at all! Agent advised it was already shipped and I could call them for instructions to return it, when it arrived. I told them NOT to send it, that I would NOT pay for it, and, if they did go ahead and send it, I would spend however many hours or days it took to let everyone know this IS A SCAM! The video my husband and I watched had Martha Stewart supposedly promoting this product - which gave me an element of trust. Online, however, it appears she has a different product. So, that may be yet another facet of this SCAM! I called my credit card company back and authorized a dispute and was advised by them that I should change my credit card number or be faced with this happening again - in spite of having gotten a cancellation verification number! I asked for that change. Buyer, beware!
Dan
GBI'm only giving one star because I… I'm only giving one star because I can't give zero. This company is a complete scam. Complete, absolute, despicable scam. They took my money, never sent my order, don't return e-mails and their telephone customer service says that they are "closed" at all times of the day. Avoid these losers like the plague.
Jane House
GBWhen I ordered from Choice Brands… When I ordered from Choice Brands Direct they were advertising buy 3 bottles of CBD Gummies and get 2 free. When I received my order, they had charged me for all 5 plus 2 other bottles of CBD that I didn’t order. They charged my card for over $250. I called and told them they mis-represented their product and I wanted to return the product and I wanted a refund. They gave me a return reference number and the address to send it to. I did that on March 8 and had talked to them at least 4 times about my refund. They guaranteed I would get an e-check within 7 to 10 business days each time I called. As of 7/13/23 I finally turned it over to my bank and as of today, 8/7/23, I still do not have my refund. Today I received an email from them that they were shipping my order and a charge of $199.84 would be charged to my card. Surprise! That card has been cancelled! This company is a fraud and no one should ever have to go through what I’ve been dealing with.