An Easy Platform to Navigate! I have been using ReservationKey for a few years now and have been very satisfied. The only place I would like to see is improvement is with their mobile presence and being more mobile friendly. I have also done my best to coordinate my theme colors with my website colors. If the #colors could be a little easier to identify it would make this process easier. With that said, the major use of this website is very well done.

Our Customer Service Representative… Our Customer Service Representative Bradlee is great! She's made the process of signing up and using Reservation Key extremely easy. Any questions or concerns are promptly addressed and rectified. Support is always available and instructions are thoroughly detailed. Switching to this system was a huge change for us... we were an old fashioned pen and paper process... but this transition has been smooth with minimal stress. Features we love would be: The way reservations are displayed on the main availability page The ability to print daily multiple reports including housekeeping sheets The ability to monitor the activity within each reservation We would highly recommend this reservation system.

Lacking an app for my phone. I would really like an app. Why not?

Bradlee is always available and willing… Bradlee is always available and willing to help. she is professional, and is always there to solve a problem.

I love Reservation Key! I love Reservation Key. John and his team respond quickly when I forget how to do things. They've expertly solved several problems I had in switching methods of payment processing just recently. I'm impressed with the number of reports available and I use several daily. One of the characteristics I love about a person is willingness to grow and change. Reservation Key has new features coming out all the time. The latest is the ability for a guest to cancel their registration online. I'm trying that one out right away! Awesome for our small bed and breakfast and RV park. I'm a fan!