Lakeview Lodge and Cottages
CAOur Customer Service Representative… Our Customer Service Representative Bradlee is great! She's made the process of signing up and using Reservation Key extremely easy. Any questions or concerns are promptly addressed and rectified. Support is always available and instructions are thoroughly detailed. Switching to this system was a huge change for us... we were an old fashioned pen and paper process... but this transition has been smooth with minimal stress. Features we love would be: The way reservations are displayed on the main availability page The ability to print daily multiple reports including housekeeping sheets The ability to monitor the activity within each reservation We would highly recommend this reservation system.
Daryl Kyle
GBI love Reservation Key! I love Reservation Key. John and his team respond quickly when I forget how to do things. They've expertly solved several problems I had in switching methods of payment processing just recently. I'm impressed with the number of reports available and I use several daily. One of the characteristics I love about a person is willingness to grow and change. Reservation Key has new features coming out all the time. The latest is the ability for a guest to cancel their registration online. I'm trying that one out right away! Awesome for our small bed and breakfast and RV park. I'm a fan!
Tim Polk
GBI'm a big fan I'm a big fan. It has a lot of layers and capabilities, and is very "visual" which I love. There are small things I'd like to tweak, but I could say that about any program. Their customer service is very good--fast and mostly efficient.
Jenny Kerr Roose
GBI am so thankful that I finally found… I am so thankful that I finally found Reservation Key. I had spent so much time going through trials with other companies products. The customer service has been Fantastic (Bradlee)! I highly recommend this product to anyone that asks about my online booking system. This system has saved me so much time and it was so easy to set up and start using. My customers love the ease of use, which was my main priority. It is affordable for a small business like mine!! I am so thankful!
Coastal Heritage Accommodation
GBRobust and affordable! Reservationkey is the most robust and most affordable software I have found. The software allows me to successfully manage several properties, property owners, housekeeping, ect. My staff finds the software easy to use and we have been extremely happy with Reservationkey for 19+ years!