I have no quarrel with the machine… I have no quarrel with the machine itself. It seems well made and well designed - for a stairwell going from a first floor to a second floor. It is totally inappropriate for a basement stairwell however. Basement stairwells typically have heavy woodwork around the doorway, woodwork that gets in the way of the swivel mechanism. I have figured out how to cope with it but not until I creamed my arthritic knees more times than I care to count. If you are in an older house with substantial woodwork around your basement door, please consider another Bruno model (unless you have a short inseam in which case there will be no problem whatsoever). If you need a chair lift for something other than a basement stairwell, I think you will be quite happy with this Bruno model. Just watch out for the excessive woodwork of an old house!

Both the rep Both the rep, Bill who measured for installation and explained the terms and cost and Rich, who installed them were very professional, friendly and very efficient. Got their contact from a friend of mine, who also highly recommended them. Have also passed the name on to another friend.

Doug was fabulous to deal with from the… Doug was fabulous to deal with from the initial phone call we made to the final check of the Bruno stairlift! He responded quickly and the lift was installed within days of signing a contract. He and his team adjusted everything perfectly for my tall height so getting on and off is very comfortable for me. Doug is a pleasure to deal with and I highly recommend having him address all your independent living needs.

Satisfied Customer LifeWay Mobility (dealer/installer was very easy to work with. Installation was very carefully done to ensure the stairlift cleared the door jamb at the top of the cellar stairs. The track is also high enough off the cellar floor at the bottom to be above possible moisture. My only suggestion would for the seat more easily lock into transit position after having been swiveled for dismount. It's not a big issue - just a minor annoyance.

Product is well made Product is well made, and is exactly what I need to regain some independence.