Atom 2 Return Had an issue whereas we purchased the Atom 2 set, hoping it could enhance the hearing of our 93-year old mother. Unfortunately, it provided no additional gain from what she currently is using. Needing to return on their 45-day policy, they were quick and efficient to send SASE package label.

My customer service experience was fantastic! My customer service experience was great. It was the easiest experience I've had with any customer service in many years. The first set of hearing aids were too big for my ear canals, so I was upgraded to another pair that will hopefully work. They are due to arrive today.

A wise choice Both my sisters have hearing aids. The 3-5K type. Even though my Medicare would pay much of the cost, $1000 was still my responsibility. Then the FDA decided it was no longer necessary for a Doctor visit and prescription. I did my research and decided the Audien Pro 2 was worth the trial. Since owning them for a month it’s made conversation and tv watching like it use to. This was a wise choice and i highly recommend this company and product

The ability to get assistance is very good. The ability to get assistance with problems is terrific. I was able to get a replacement for a lost hearing aid under the protection plan ( however, it did not know there was a deductible charge). The representative was quite helpful. I will have to discuss with them about noises and squealing I get on my hearing aids also--maybe they can help with that as well.

So far the product is OK I guess… So far the product is OK I guess because I have nothing to compare it to. Sent 2 emails for support and no response.