I basically like the bike I basically like the bike! But I think a bit more instruction in assembly. New type of front tire assembly, not explained. Looking for cam lever/rod with adjusting plastic nut. Got new type rod with what looked like two plastic adjusting nuts and no cam lever. No instructions as to change and how to install. Get a C- for that. They did get back to me quickly, answering my e-maiin quick order. Took bike out for test ride, crossed fingers that front wheel wouldn't come off. Found out I know have a cadence sensor problem. Have to peddle 2 to 3 complete revolutions before peddle assist starts working. Like I said< "I like the bike," but all these little deals distracts from product.

I ordered a boat from electricbyke and… I ordered a bike from electricbyke and the next day, they emailed me that they were out of them. I was really disappointed and texted them and let them know so and the owner of the company searched around the country and found another one and sold it to me for the same price. I didn’t know that there was people that still did business in this find an old fashion way I would buy another bike from them in a New York minute and just might cause my wife loves it and she wants one too. These are really good people and a breath of fresh air. Jimmy Broun.

Good bike, poor shipping The bike is great, but shipping was disappointing. It was not packed well and the charger arrived broken. UPS also failed to get signature upon delivery but I got lucky and it was not stolen (all packages left get stolen here). Getting a replacement charger was pretty easy but took a while and I didn't receive a tracking number until the day it was arriving. So overall good bike, good customer service, bad packaging and shipping.

Awesome company Awesome company . Great customer service. And quality made bikes . I’ll be making another purchase as soon as the bike becomes available again . It’s out of stock or I would have 3 of these now

I return item I return item I have to 2 weeks ago ,now I never received my refoud