Friendly Support from the Comfort of Home The Tot Squad support system is wonderful! My coach was personable and knowledgeable. She had multiple recommendations for me in regard to my original inquiry about bottle feeding my breastfed baby. I felt my coach had a rich background and experience with helping others. And we were both chatting from the comfort of our homes! I highly recommend this experience to anyone who needs a little extra support. Booking the appointment was quick and easy. It started on time and as I stated previously, my coach was amazing! I will definitely use this service again. My absolute favorite part of this service was the personal integrity of my coach. I felt as if I was confiding in a friend. I would like to thank the Stellar Product Panel for directing my attention to this opportunity.

A swing and a miss... I learned about Tot Squad through the Stellar Product testing panel. Originally, this service was offered for $50 with a $50 gift card back, so there was nothing to lose and I was excited to try it out. I love the idea of this service, but in all honesty, it was a major miss and that’s coming from someone who hates to be critical of new businesses. Purchasing the service was easy. Scheduling the appointment was fairly easy, although the scheduling form was a bit confusing because it referenced different time zones. I was able to give information about what I was hoping to get out of the 20 minute appointment, so I was excited to get my questions addressed. The appointment was a complete disappointment. First, the appointment is 20 minutes long. You can’t do much in 20 minutes especially if you exchange pleasantries and my coach was a few minutes late. The services totes itself as a video consult, yet, my coach didn’t stream video. Instead, I stared at a photo of her. Our visit was riddled with connection issues and I had to strain to hear and understand what she was saying which resulted in a ton of talking over each other and even more lost time. She was very sweet and seemed to be knowledgeable, but didn’t address any of the things I had inquired about but instead focused on my son’s reluctance to bottle feed (it was a starting solids appointment). I appreciated her suggestions, but it wasn’t what I paid for or was looking for. Quite frankly, I suspect that pretty much any of the information you can get through any of these consults you can get through your pediatrician or a lactation consultant for far less money if you have insurance, or in some cases can find with a simple internet search for free. My experience was not worth $50, and maybe not even worth $10 to be honest. I just kept thinking how upset I would have been if I would have paid for it. I think the service could be good, but would take some serious overhauling such as lengthening the time but not increasing the cost, figuring out a way to solve connection issues or just do phone based appointments and offer packages with the same provider so a relationship can be established...I think this would work better as an ongoing mentoring type of service as opposed to a one time appointment. Bottom line: skip it and seek this information through your child’s doctor as a first option!

Great Virtual Resource Thank you to Stellar Panel for the opportunity to try Tot Squad. It was very easy to make an appointment on their site and the nutritionist was on time for the call. It was nice to know that there are virtual resources like this especially during Covid. They had late time slots which made it convenient after work/after baby went to bed. As for the content, it was just okay— as a first time mom and just starting my baby on foods I was looking for advice on allergy/food introductions. She recommended that we wait 7-10 days between trying new foods which is a very conservative approach! To keep everything else the same— lotions, soaps, etc so it’s easier to isolate the cause if there is a reaction.

Great feeding support The Tot Squad helped answer all my questions about starting solids with my baby. It was easy to book a call with the Tot Squad and easy to find a time that suited me. My coach was informative and answered all my questions about baby led weaning. She also provided additional resources for me reference. If I had more specific questions or my baby had issues with solid foods, I would definitely use Tot Squad again. My favorite aspect of the Tot Squad was the ease of booking an appointment and meeting via video chat. Thanks to the Stellar Panel for connecting me to the Tot Squad.

Tot Squad consultation I got to participate in a consultation thanks to the Stellar Panel. It was a great way to review basic nutritional principles and also get into unique ways to get my toddler to eat more veggies. A great way to learn, be reassured, and make a plan.