I was contacted by your support team to… I was contacted by your support team to let me know that there were some inconsistancies in some of my test numbers and asked me if I wanted to use these or their corrected numbers. I wasn't aware of this and I was very impressed that you notified me to let me know about this option. I chose your corrected numbers and are now waiting to see how my new Try-On glasses perform. A great example of what "Customer Support" should look like.

EyeQue's customer service is second to none! Your customer service is second to none! The online chat service tech knew his product well and easily guided me through my difficulty. Even after the problem was solved and I had used my EyeQue for testing, he reached out to me via email to verify that my results were accurate and consistent. Wow! If only every customer service department could be this knowledgeable, helpful and friendly! I don't know how my experience could have been any better.

The test glasses I received are… The test glasses I received are literally unwearable. They warp my vision, as if the curve of the lens is wrong.

Insight has defect in lense Insight has defect in lense. Still awaiting replacement for that and the visioncheck will not recharge after one use. Waste of money and won't suggest to others. I've actually steered people away do to poor quality and customer service. Update: After writing this review, a custom service representative reached out and got me a new kit.

Excellent Results Excellent Results. I worked with Denzel during my first time using the tools and he helped me understand the results. EQ customer service is impeccable, and Denzel and I partnered very well. My end result was very satisfying. I ended up with a computer EGN and a single-vision (far) EGN. I am now awaiting two new fantastic cat-eye frames and I cannot wait to wear my new glasses!