I saw the advertise on tv I saw the advertise on tv. My mother needed hering aids. I like it because they give you extra covers, brush. I liked itbecause of the charger. Sometimes it is hard to get batteries.

Purchased the Sigma Plus B for my dad… Purchased the Sigma Plus B for my dad in July 2023. They failed and Nano sent a replacement in September 2023. That pair failed and was replaced in December 2023. Those failed and were replaced in March 2024. When that pair failed, Nano offered a different type, model # RX2000-DC-B. Received them on April 6th. Those lasted about 1 week. I’ve since contacted Nano and asked for a refund to which they said no, the 45 day refund period has passed. They want to sent out yet another pair. It’s been 10 months since this saga began and I’m tired of receiving product that does not work/last, of going to the post office to return, of calling Nano and so on. Their quality control is poor. I think it would have been better purchasing from an EN&T doctor.

We are having trouble knowing if the earpieces are on or off… We are having trouble knowing if the devices are on or off. I suggest you make the green light stay on to indicate they are on. It is really hard for a 90 year old person to work them. Also, after being fully charged, they don't seem to work so I put them back into the charger where they glow orange (not charged). I am disappointed in this product.

SATISFIED CUSTOMER I contacted Nano by e-mail and the response was pretty quick and quite understandable, recommending the hearing aids I should get. I inquired about about hearing aids helps severe hearing loss they responded quickly. So I placed an order for the one they recommended.

The hardest thing to do was to compile… The hardest thing to do was to compile all the written information and get it to resolve a feedback error that I am still working on, otherwise, things are going pretty well, thanks