My experience with NANO has always been…VERY GREAT !! My experience with NANO has always been very helpful and they have always taken great care of my problems( hearing loss and ordering hearing aids that work perfectly for me ) if I had to pick any one thing not so good but not bad is trying to understand some of the language of some of the People taking orders but they understand and try their best. That’s all we can ask for. I really like my hearing aids and would have a hard time going without them. U’r company and employees are sure a good credit and should set great standards for other’s Thank you for always having a great ending to calls no matter the problem, keep up the GOOD WORK, sincerely S.J. Leister…

Cha was awesome Cha was awesome. I was going to just send them back and she didn't hesitate to offer me the upgrade at no addition charge. Now where will go from now on? NANO! best customer service I have had since covid hit!

Purchased the Sigma Plus B for my dad… Purchased the Sigma Plus B for my dad in July 2023. They failed and Nano sent a replacement in September 2023. That pair failed and was replaced in December 2023. Those failed and were replaced in March 2024. When that pair failed, Nano offered a different type, model # RX2000-DC-B. Received them on April 6th. Those lasted about 1 week. I’ve since contacted Nano and asked for a refund to which they said no, the 45 day refund period has passed. They want to sent out yet another pair. It’s been 10 months since this saga began and I’m tired of receiving product that does not work/last, of going to the post office to return, of calling Nano and so on. Their quality control is poor. I think it would have been better purchasing from an EN&T doctor.

I was nervous with the amount of money… I was nervous with the amount of money being paid. I forgot my 50.00 coupon. My groceries for the month. Not a problem says your beautiful company. I have already received my coupon refund and haven't even got the hearing aids yet. Yeah.

Customer service was helpful. The customer service rep was very pleasant and friendly also, very helpful. At this time I have not received my hearing aids