Once again horribal experence with "IN… Once again horribal experence with "IN Canal Hearing AIDS", I spent time reading all the instructions in the USER MANUAL for the CIC RECHARGABLE DIGITAL, I did nothing untill they were fully charged, 2 hrs. I now proceder to install the identical dome as my previous set, Blue--Left Red--Right, inserting the left & properly insuring correct instalation. While it was in place, I tried to change programs & volume, it was Difficult. This where I had my previous Problem, removing the left Aid using the REMOVAL HANDLE !!! ?? Wow do you get 2 fingers in your ear to grasp those tiny little removal aids??? Once my aid was in place there isn't room for 1 finger let alone 2, NOW it's hurting as I was trying to gingerly remove that aid with no luck, again I had to do something guick, My neighbor lady with her tweezers would be faster than driving to the Emergency Room, Very gently she was able to remove it, as she did the time before, Please send me a return shipping lable so I can get it heading your way Tomorrow, I'll just stay with the behind the ear SIGNA-PLUS-B. That by far was one of the BEST set of Aids I have ever had & your not always playing with the controls with one finger behind your ear, by using the app you can make all the adjutments from your phone/ I only have a Right Aid now, but it dose the job .. THANKS

Feedback concerns I had purchased a different set of hearing aids and had a lot of trouble with feedback. I wanted to know if there had been any troubling feedback concerns. The response gave me the few instances where feedback had been a problem and the actions to take to eliminate it. That response encouraged me to try your product.

your return policy is a bit… your return policy is a bit crooked....dont you think you should tell the customer the whole story incase they return those hearing ads that we find are helpless and do no good

I ordered my hearing aids online so I… I ordered my hearing aids online so I did not interact with any customer service rep. I have heard from someone twice telling me my order is delayed by 5-10 business days. So that makes up to 20 day delay. When the ad says 3 to 4 business days for shipment.

We are having trouble knowing if the earpieces are on or off… We are having trouble knowing if the devices are on or off. I suggest you make the green light stay on to indicate they are on. It is really hard for a 90 year old person to work them. Also, after being fully charged, they don't seem to work so I put them back into the charger where they glow orange (not charged). I am disappointed in this product.