Goodens redeems itself! I had an initial issue with Goodens, but thanks to their outstanding customer service all is forgiven! The sunglasses I wanted were in stock, but there was only one pair left and they ended having a flaw. They were pulled and the item was reordered on a rush basis. The customer service rep (Joanne) was very responsive and went out of her way to make things right. If you too experience a hiccup, be patient and Goodens will come through with flying colors.

Happy Shopper Boy!!!Was this the absolutely best experience I ever had with an on line order, the helmet I ordered I forgot to tell them what color I wanted, within a half of an hour they emailed me asking what color I wanted, then they were out of the color I wanted the lady said ,she could give me any youth helmet for the same price, so I picked one and it was here in the Middle of Montana in 2 days, even express shipping usually takes 3 days. I have never had this kind of service. I commend you .Thanks for great service .And your web sight was so easy to use.

Great deal, took a little for delivery but product was bang on! Delivered in two weeks which was decent for living in Canada, maybe it just seemed to take longer from the anticipation, nonetheless the product was fantastic and the deal on the ray bans I got was great! Would definitely recommend this site!!

When customer service was a forgotten skill, along comes Goddens" I thought ordering on ebay and sending back a wrong order was risky and impersonal. I got excellent customer service and I am grateful. Thank you for exchanging my glasses and sending the larger ones back to me so promptly. I thought I would be forgotten or told to pay an additional charge. Thank you for restoring my faith in customer service.

Fantastic company I wanted to replace a pair of Ray Ban RB2132 Wayfarer sun glasses that was stolen 2 weeks after I got them from Goodden's. Completelty distraght, I called the company to replace them and the sale price was over and I'm kinda broke. The cool chick (although probably my mom's age) that I talked to was really sympathetic and clalmed me out of my frustration over the situation. She then offered me the sales price AND free shipping. I'm a customer forever and have told my friends and family this is the place for glasses. Do'nt remember the woman's name but she was incredibly helpful. I have a feeling the whole company is this way. Thanks much Goodden.