The overall experience was good The overall experience was good, however I would like to see a couple of areas improved. One, I would like to be able to enter my prescription, and then have the website retain it in my account ready for my order. Two, I would like for the website to stop resetting after a short amount of time forcing me to re-enter information concerning my order. It would be much more convenient if items I add to the cart STAYED in the cart. Other than that, I love Ho-Optic, and I appreciate the large selection of choices.

great quick and easy system great quick and easy system , support is always there if need be ,quick and easy response time, friendly customer service .

Price match process I received a prompt reply to my price match request email after feeling like there were a lot of unnecessary hoops to jump to get to this point. I rate 4 stars because it seems it would be easier for everyone if you could enter information onlin.

Right Product at the Right Price with… Right Product at the Right Price with Efficient Reliable Service!

Took my money...stay away I paid $347 for script sunglasses. They were shipped, and I could not see with them on. I was forced to sign a return before they would even look at them. Returned, they claimed that there was nothing wrong with them when my sight was blurred with them on. I asked that they be remade. They would not. I ended up getting back $135 for the returned frame out of the original $347 order. and nothing more. I requested that they ship my lens that I paid for, and they claimed that they had been disposed of. Stay away and find a reputable company. They will take your money and not stand behind their product. Check the BBB site for this company's profile and rating. It's almost a 1.