Lon
GBFantastic experience Fantastic experience. Website is easy to navigate. When the discount code I entered didn't work, I sent a chat through the site. I got a text back the next morning saying they applied the code and refunded the difference to my card. Very impressed with the entire process.
Ginger Hawk
GBEasy ordering process. Quick Delivery. Have ordered my contacts from Web Eye Care several times. Very satisfied with service and you can’t beat the price. Easy ordering process is another positive.
Brooke
GBRidiculous shipping times The shipping on these contacts took almost 3 weeks. Although I picked the cheapest longest option, I’ve never had contacts take this long. The prescription was confirmed right away also.
Chrystal Miller
GBNO 100% GUARANTEE, MORE LIKE 100% TOOK MY MONEY AND GAVE ME JUNK Extremely Poor Customer Service. They sent me contacts that make my head swim and my Doctor's office continues to confirm and I have confirmed with another MORE Reputable Contact Lens Manufacturer/Provider that Astigmatism Contacts do infact come in a base curve of 8.6. While Webeyecare continues to attempt to debate with me that it only comes in 8.4. So Unprofessional. Andy and Mark especially were very unprofessional. They just kept blaming the doctor's office. They continue to state Total 30 only comes in base curve of 8.4. My Doctor's office says that astigmatism lenses are infact available in 8.6. The bottom line, I did not get what I paid for regardless of whose fault it was and I was hoping they would say, we are Sorry and let's get this corrected for you so you can use your contacts. Perhaps you received a bad batch, send yours back to us and we will get another one out to you asap, etc. That would have been the nice, professional thing to say and do. NO 100% Guarantee as per their website. THAT STATEMENT IS FALSE.
Tiffany Whitworth
GBI will start by saying they are… I will start by saying they are refunding my money, but the eye test is seriously looking at one letter the same size everytime and saying right,left top or bottom. Not sure how they can accurately get a rx off of this