Great Materials, Excellent Customer Service I have now purchased 3 pair of glasses from FinestGlasses - two pair of prescription glasses and one pair of reading glasses. I had issues with my first prescription, and the folks at FG were very kind and responsive in helping me get my glasses right. I would not hesitate to purchase from them again in the future.

If you are considering buying from this store, now you have a valid reason not to. I do not usually write reviews, but this time I have to make an exception. I want to review, particularly, their horrendous and unprofessional customer service. Despite my calm and rational approach to obtain a solution for my problem, this one particular representative was constantly demeaning and inappropriate. I asked to speak to another customer representative - he refused. I requested to speak to his boss - he refused. I demanded to speak with any other person that works in the company - he refused. At one point, he even outright lied telling me "there is no one else in here but me", when I can clearly hear people talking in the background. Without my problem being resolved, he hanged up stating, "I spent too much time talking to you already." This is completely unacceptable, and I wish for no one ever to experience this kind of service. Also, apparently, this company writes their own reviews - as evident by a representative 5-star review at the bottom. That is absolutely unsettling. If you are considering buying from this store, now you have a valid reason not to.

Absolutely Ridiculously Poor Service Online order states order will be shipped in 6 to 10 days... First order tracking number they sent me wasnt even for MY order that ended up somewhere in Houston Texas. I'm in Kentucky.. I contacted them for them to tell me they had to special order my lenses from the manufacturer. Fifteen days later I get another tracking number for my order which USPS says doesnt even exist. I contact them but the individual offers NO ASSISTANCE WHATSOEVER but says can I have your phone number so I can call you back the online order people are not in right now. THIS IS ABSOLUTE NONSENSE.... DO NOT BUY YOUR EYEWEAR FROM THESE PEOPLE!!!! SAVE YOURSELF THE HEADACHE!!!! AND YOUR MONEY!!!!

Products were very good Products were very good, delivery was fast, best of all the price was right! Buy with confidence.

Awesome customer service!! The best. My granddaughter wanted some new glasses and I was told they are very cheap online. We went looking and found 5 pair and with the eye doctors fee of 25 they were all under 70 dollars!! 5 pairs of glasses under 70 dollars!!! That is fantastic. Then we had trouble getting her PD number.(pupil distance) Customer service was awesome in helping us figure everything out. Helped me the whole way. It took a little longer than we hoped but it was not their fault at all. Above average all the way around.