If you are considering buying from this store, now you have a valid reason not to. I do not usually write reviews, but this time I have to make an exception. I want to review, particularly, their horrendous and unprofessional customer service. Despite my calm and rational approach to obtain a solution for my problem, this one particular representative was constantly demeaning and inappropriate. I asked to speak to another customer representative - he refused. I requested to speak to his boss - he refused. I demanded to speak with any other person that works in the company - he refused. At one point, he even outright lied telling me "there is no one else in here but me", when I can clearly hear people talking in the background. Without my problem being resolved, he hanged up stating, "I spent too much time talking to you already." This is completely unacceptable, and I wish for no one ever to experience this kind of service. Also, apparently, this company writes their own reviews - as evident by a representative 5-star review at the bottom. That is absolutely unsettling. If you are considering buying from this store, now you have a valid reason not to.

Great Materials, Excellent Customer Service I have now purchased 3 pair of glasses from FinestGlasses - two pair of prescription glasses and one pair of reading glasses. I had issues with my first prescription, and the folks at FG were very kind and responsive in helping me get my glasses right. I would not hesitate to purchase from them again in the future.

I recommend this site to everyone I recommend this site to everyone. Every pair of glasses I have received for my family has been excellent. We have all been very happy. This is a 5 star company. Madeleine Jones

Finestglasses is awesome Finestglasses is awesome. I am glad that I took my friend's advice, "give finesglasses a try. They have lots of selection, good customer services and prompt delivery.

I searched all day on a Saturday to… I searched all day on a Saturday to find a pair of pink prescription eyeglasses at a reasonable price. I chose finestglasses and placed my order on Nov 4, 2019. I waited patiently for my new pair of glasses. On Nov. 27, 2019 received email my glasses had been delivered. When I returned home from work, I was anxious to open my package. I was disappointed, mad, upset. My lens had bifocals which I didn't ask for, I have wondered why no one contacted me for clarification. I was going to send them back for a refund. Decided I wanted to keep them. I searched online and found a business that does same day service. I unfortunately had to spend even more money to get them fixed but now I am happy.