Forget two year warranty If you'r like most people and have an eye examination once a year, and have 2 or more prescription glasses, then don't ever buy the 2 year scratch warranty. They will remake the lens if scratched, but it will be to your old prescription not the new one your eyes got adjusted to.

This was my first time shopping online… This was my first time shopping online for prescription eyeglasses so I was skeptical at first but I could not be more pleased with the quality of the lenses and frames. I have very high power (-5.50) and require Transitions+AR; my glasses came within 2 weeks. Initially prior to placing the order, the customer service was almost impossible to get a hold of but somehow I got lucky with a phone call and an email. I would recommend 100% and will continue to shop here for future glasses.

Nice WOW! What a wonderful location to buy eyeglasses. My entire life, I've paid outrageous fees for spectacles. This website offers a fantastic range in addition to top brands, effective service, and incredibly low prices. Prices for the same frames that I bought on this website from my optometrist were 60% more. There is no doubt in my mind that I will return. Many thanks

Scam - Misrepresents Inventory to Make Sales I ordered frames shown as "low inventory, order soon!" on the website. After a week, I asked about the status and was told that the frames were not in stock but were expected within the next week. The following day, I received an email saying the frames would arrive 2 months later. I cancelled the order. I then placed a second order for frames-- again, shown as "low inventory, order soon." Again, after a week I emailed to find out the status and was told that they were out of stock but Eyeglasses.com expected to have them in another week. In both cases, Eyeglasses.com knew the frames were out of stock and were not sure when they would receive inventory yet never updated the site to reflect that. I called to ask why the website doesn't accurately show the inventory status and was told that it updates every 24 hours. This clearly isn't true as it's been 2 weeks since I was told the first set of frames would not arrive for 2 months and the status never changed (still showing as "low inventory").

So far so Good I say "so far so good" because I have not yet received my glasses. That said, the experience I just had with a service/sales person at Eyeglasses.com was very professional and pleasant. By comparison, I tried to do business with a competitor this morning (Designer Optics) and realized that I was dealing with a company to be avoided. As the eyeglass/sunglasses retail vertical seems to have ethics problems, I recommend avoiding the low cost vendors. There seems to be a fair price out there that runs about 15% - 20% higher than the lowest advertised price points (which turn out not to be real). If my glasses arrive in the next week, I'll be happy. If it takes several weeks, then c 'est la vie. At least I'm confident I'm going to get them!