Frames were falling apart & lenses I… Frames were falling apart & lenses I can't see out of. I notified them the moment I got them and every week since with no reply. I have yet to hear back from this company and I've paid for a pair of glasses that I cannot wear.

Great Experience Great experience. My local optician didn't stock the frames I wanted and after many internet searches (resulting in several sites with very poor reviews) I finally came across VS Eyeware. My initial email inquiry was promptly answered and a follow-up phone call concerning a pricing error was handled politely and then quickly corrected on the website so I could continue the purchase. The 2 sets of Flexon frames showed up in less than a week and nicely packaged.

Worst experience I've had. Ordering glasses from here has been a nightmare. Ordered 3 pair, got 2. The 2 I got have lenses cut differently, so I can't use both. The ones I've been trying to wear make me feel like I'm seeing on 2 different planes. And the best part is it took almost 2 months to get the glasses I did get, and no communication from anyone there about delays, out of stock, nothing. Been wearing glasses for 40 years and this is by far the worst experience I've had. Bought glasses from a local optometrist with the same script and see great..... Now.

My mistake: Metal Safety Frame RX-533 62/37-16-145mm First time with a mail order prescription. Not being familiar with the sizing, I ordered the wrong size frame. They turned out to be huge on my above average head size for a 6'2", 180 lb male. Owner did a nice job of responding and offered a credit on the frame, but felt it wasn't worth going through the process. I take responsibility for ordering the wrong size and will take it as a loss. The massive frame for this model looks ridiculous when I wear, but not worth going through the return process. Prescrip is okay, but lesson learned on determining the correct size. I should have been pro-active and asked more questions. Check your measurements prior to ordering.

A simple single vision lens was not… A simple single vision lens was not made correctly, had distortion and made me feel dizzy, could not use the sunglasses. Asked for refund but was told no refunds. Agreed to have lenses remade but had to pay shipping and more money for remake. Process took 3 months and the lens remake is no better than the first time. I have been wearing glasses for 30 years and have never had this type of problem. It does not seem the lab this company uses had the capability to make prescription lenses for wrap style frames.